3 Reasons you’ll find me on Facebook when I’ve called in sick

December 9, 2013

Recently I received an e-mail from a co-worker that basically said, “Sorry you missed the meeting because you were not feeling well. I see from your Facebook page that you were not too sick to be using social media.”

While the Internet is rife with news articles and cases about people who post photos of themselves partying after having called in sick, there is a counter-side to this argument that employers, colleagues and others might take into consideration:

Status updates can be scheduled.

Hundreds of thousands, if not millions of people use services such as Hootsuite and TweetDeck to pre-schedule status updates, Tweets and so forth. Often the update will be posted with a note such as “via Hootsuite”. The savvy reader will look to see if an update was posted using an automated service.

Earlier this year, I found myself in hospital for a few days, suddenly and without warning. All the while, my Facebook status and Tweets were auto-updating. No one but a few family members and close friends knew I was hooked up to an IV line in a Calgary hospital.

Social media is a mindless activity.

When I’m home sick (legitimately), I sleep, watch TV and yes, I sometimes go to my computer. In today’s digital world, that seems pretty normal, no? You’ll notice that reading wasn’t even on that list. Why? Because for me, social media takes less mental energy than reading a book. That is probably because the kind of books I read tend to have a hefty dose of educational leadership or management theory in them. Reading means I have to turn my brain on. Social media lets me unplug my brain for a while. Clicking “Like” can hardly be correlated to reading (much less writing) a strategic plan, in terms of intellectual activity.

Engaging in social media activities certainly takes less concentration and mental acuity than doing my work. My professional activity usually means my brain is in overdrive, solving problems and processing complex information, including academic, policy and research materials. Saying, “Thanks for the ReTweet” does not.

Social media helps us to feel connected.

Much of my work is online. I teach using e-learning technologies. I consult virtually. I conduct research mostly online. I can go for a week without seeing anyone outside my home.

Let’s face it, when you are sick and feeling miserable, loneliness and feelings of isolation can set in more quickly than most of us would like to admit. Signing in to Facebook or Twitter allows you to connect virtually with friends, family and others you care about — and who care about you. Loneliness subsides and feelings of being disconnected from the outside world diminish. You might even see something that makes you laugh.

Not all employees or colleagues who engage in online activities while taking a sick day are fraudulent, lazy or lying. There is a phenomenon in human resources known as “absence management” that aims to measure and track absenteeism. In some organizations, monitoring employees’ social media channels is increasingly being seen as a valid and reliable manner of assessing genuine illness. Personally, I think it’s hogwash; that is, if the person’s job involves them needing to use critical thinking skills, problem-solving abilities or higher levels of cognition. (Wait, isn’t that most jobs in the 21st century?)

When I work, I go full tilt. I usually have three or more projects on the go at any given time, working with clients in at least two different sites and possibly different countries. I’m consulting, teaching, researching, strategizing, writing or speaking. But when I get sick, I pretty much hit a full stop. I hate downtime and even more, I hate not being there for my students or clients.

There will always be employees who try to abuse the goodwill of their employers, but as we move more and more into the digital world, we still need to put caring for one another as human beings first.

When you see some one online engaging in social media activities when they have called in sick, take a deep breath before assuming they are simply skipping out of work, shirking their commitments or otherwise “crying wolf”. You might even offer a supportive comment, ask if there is anything they need or just say hello and let them know that you are thinking about them.

Consider this: Being hooked up to an IV doesn’t prevent you from hitting the “Like” button on your iPad.

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If you enjoyed this post, please “like” it or share it on social media. Thanks!

Share or Tweet this: 3 Reasons you’ll find me on Facebook when I’ve called in sick http://wp.me/pNAh3-1FX

Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.

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Book launch: Critical Perspectives on International Education

March 19, 2013

Launch party - Critical Perspectives in Education

A few weeks ago I was excited to tell you that the book, Critical Perspectives on International Education had been released. My contribution to the book is a chapter called, “The Administration of English as a Second Language (ESL) Programs: Striking the Balance Between Generating Revenue and Serving Students” (pages 149-162).

Tomorrow is the official launch party for the book. I’d like to invite you to join us to celebrate international education!

Wednesday, March 20, 2013

4:00 to 6:00 p.m.

Education Tower, Room 830 (TERA)

University of Calgary

2500 University Dr. N.W., Calgary, Alberta, Canada

Entertainment will be provided by Afo-Danse Troupe

RSVP here: http://fluidsurveys.com/surveys/sarah-khan/book-launch-yvonee-hebert-and-ali-a-abdi/

Critical Perspectives on International Education Sarah Eaton

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If you enjoyed this post, please “like” it or leave a comment. Thanks!

Share or Tweet this: Book launch: Critical Perspectives on International Education http://wp.me/pNAh3-1Ar

Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


How checking things off your “to do” list is different than solving problems

December 7, 2012

I am in the middle of a small war with the management company of our condo complex. As the board president, I constantly liaise with our property manager about problems that need to be solved on the property. A recent issue is an excellent example of the difference between management and leadership.

There are 110 town homes in our condo complex that are approaching 40 years old. Structural wear and tear is starting to be a problem. This year, one unit had a major ant infestation. We got an exterminator to deal with the problem immediately. He said that the ants were entering through small holes under the kitchen window and in addition to his extermination services, he recommended that we fix the exterior by plugging up the holes that the ants use as entry points to the house.

Since the beginning of August I have been sending in requests to get the holes around the exterior of the windows fixed. I am not an expert in windows or building envelopes or exterior structures, but it was pretty clear where the holes were. I sent in a request to have the caulking around the outside of the window

The property manager has a construction company that they send out on a regular basis to do jobs on the property. I have met them and they are actually great guys. They know what they are doing. They arrive on time, they do a good job, they clean up after themselves, and they are pleasant to all the residents who live here. It doesn’t really get much better than that.

But this ant issue has recently turned into an all out war.

Last month I said, “I have been asking for this to be done for 3 months. Please have the work done.”

His reply, “I have talked to the contractor. He says the work has been done.”

Yesterday I looked at the unit. The entry points for the ants are still visible.

I wrote again, saying “Four months have now passed since I sent in this work request. This work has not yet been completed. Please have the work done.”

The reply came back, “The contractor assures me that he has caulked around the window. Can I give the contractor your phone number and you can deal with him directly?”

I went outside and looked. Indeed, the area around the metal frame had been caulked, but the entry points for the ants were still wide open. I took some pictures. I highlighted the areas where ants were entering:

Ant photos.001

Here is the second photo:

Ant photos.002

I sent the photos together with this letter:

Dear John:

I’ve been thinking about this. If you say to a guy, “Go caulk around the window.” He’s going to come over and caulk around the window. The job is done because the job was “to caulk around the window”.

 If you say to the guy, “This place has an ant problem. The kitchen wall is covered with thousands of ants. The exterminator says they are coming in from outside, specifically from around the kitchen window. Go over there and have a look at the outside of the kitchen window. Figure out every possible entry point for the ants to get in around that window. Plug each and every last one of those holes up, so the little buggers can’t get in.”

The job is done when the window is turned into an ant version of Fort Knox. No one — not one little ant — gets in.

That is an entirely different job than, “Go caulk around this window.”

The job we need to have done is the second one — plug up every possible entry point for ants from around that kitchen window.

If you need to give the contractor my number to explain that, then go ahead, but I’m pretty sure you get the idea about what we are after here, which is a solution to the problem of blocking how the ants get into the unit.

Every time you send a guy — or a couple of guys — to our property to do a job, they are not just checking off items from a “to do” list. They are solving problems for the people who live here. In doing that, they are making their life better.

I’m not trying to be melodramatic here, but every time one of your guys comes to our property to fix a problem for a resident, they get a chance to be somebody’s hero. They do that by solving a problem that the owner can not solve by themselves, because they either do not know how or they do not have the skills, expertise, materials, or maybe just the time. That’s one reason people live in condos.

I guarantee you that the single lady who lives in that unit does not have the skills or materials to fix this problem herself — or she would have already.

Your guys have all that — skills, talent, expertise and materials. We rely on you to hire smart guys and you do that. We see it time and time again. They’re smart, they’re capable and they can solve problems. In a small way, they can be somebody’s hero.

So tell your guy that this is his chance to be a hero for Marilyn, the lady who lives there.

Thanks,

Sarah

When it comes to leadership, it is important to give people all the information they need to solve a problem. If you hire smart people, then do not simply give them items to check off their “to do” list. Engage people’s skills, expertise and problem-solving abilities to make them part of the solution. In doing so, you are likely to make their work more meaningful… and both they — and their work — will have a greater impact on those they are helping.

I believe deeply in people’s capacity to solve problems, help others and do meaningful work.

Checking items off a “to do” list does very little to connect the work to the people who may benefit from it. Besides, work that only involves checking items off a “to do” list often lacks meaning, especially when that list is assigned to you by someone else.

Engaging smart people to develop sustainable solutions helps everyone over the long term.

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Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Marketing your language or literacy program: 10 webinars recorded

May 31, 2012

This week we wrapped up our 10-week webinar series on how to market your literacy or language program. Nine of the ten programs featured ideas from  101 Ways to Market Your Language Program. The 10th and final webinar focused on social media, including:

  • Brief overview of social media marketing for non-profit and educational programs
  • Building your social media capacity to market your programs more effectively.
  • Do’s and dont’s of social media marketing.

Here is the tenth webinar recording for you. There are links to the other nine programs below.

If you like these webinars and find them helpful, please share them with others, leave a comment or “like” the video on YouTube.  Thanks to everyone who joined us.

Related post and recordings of past programs:

101 Ways to Market Your Language Program (10 Free webinars) http://wp.me/pNAh3-1j6

#1 Webinar recording: Marketing strategy and planning

#2 Webinar recording: Setting marketing goals and budgets

#3 Webinar recording: Writing effective marketing copy

#4 Webinar recording: Developing written marketing materials

#5 Webinar recording: Identifying what makes you unique

#6 Webinar recording: Speciality tips for programs at large institutions

#7 Webinar recording: The power of your connections

#8 Webinar recording: Relationship marketing

#9 Webinar recording: Effective marketing follow-up

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Share or Tweet this post:  Marketing your language or literacy program: 10 webinars recorded http://wp.me/pNAh3-1qC

Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Tomorrow: Free webinar on using social media to market literacy and language programs

May 29, 2012

Tomorrow we wrap up our series of ten free webinars on how to market literacy programs and language schools.

Each webinar has highlighted different ideas from 101 Ways to Market Your Language Program. Tomorrow is a little different in that the ideas and strategies provided are brand new information, not published in the book. The program will be  30 to 60 minutes in length. Bring a pen and paper. I’m going to give you lots of ideas you can implement right away.

Webinar #10 of 10 – What to expect

Today’s webinar will focus on:

  • Brief overview of social media marketing for non-profit and educational programs
  • Building your social media capacity to market your programs more effectively.
  • Do’s and dont’s of social media marketing.

Webinar time

Date: Wednesday, May 30, 2012

There are some time zone changes coming up around the world, so double-check these times against your local area:

Point of origin – 14:00 (2:00 p.m.) Mountain Time, May 16, 2012 Calgary / Edmonton

16:00 (4:00 p.m.) – Eastern Time – Toronto / New York

20:00 (8:00 p.m.) – Greenwich Time – London, England

22:00 (10:00 p.m.) – Eastern European Time – Athens / Istanbul

05:00 (5:00 a.m.) – following day – Japan Standard Time – Tokyo

How to log in

There is no need to register. These webinars are free and open to everyone. Seating is limited though, so sign on early.

To join the webinar, simply click here: http://meet11548754.adobeconnect.com/saraheaton/

Will it be recorded?

You bet. I’ll record the program and post it within 24 hours or so. No charges or fees to watch these recorded programs.

Related post and recordings of past programs:

101 Ways to Market Your Language Program (10 Free webinars) http://wp.me/pNAh3-1j6

#1 Webinar recording: Marketing strategy and planning

#2 Webinar recording: Setting marketing goals and budgets

#3 Webinar recording: Writing effective marketing copy

#4 Webinar recording: Developing written marketing materials

#5 Webinar recording: Identifying what makes you unique

#6 Webinar recording: Speciality tips for programs at large institutions

#7 Webinar recording: The power of your connections

#8 Webinar recording: Relationship marketing

#9 Webinar recording: Effective marketing follow-up

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Share or Tweet this post:  Tomorrow: Free webinar on using social media to market literacy and language programs http://wp.me/pNAh3-1ql

Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


Today’s free webinar on marketing literacy and language schools: Effective Marketing Follow-Up

May 16, 2012

We’ll have Webinar #9 on Wednesday, May 23.

Today we’re having the ninth in a series of ten free webinars on how to market and promote literacy programs and language schools.

Each webinar highlight different ideas from 101 Ways to Market Your Language Program. Every week you get practical, low-cost ideas to help you promote your program. Best of all, you’ll get to connect with others on line who are also interested in the same topic, ask questions and interact.

The webinars are  30 to 60 minutes in length. Bring a pen and paper. I’m going to give you lots of ideas you can implement right away.

Webinar #9 of 10 – What to expect

Today’s webinar will focus on:

  • Effective follow up.
  • Building patience into your marekting.
  • Not giving up too soon.

Webinar time

Date: Wednesday, May 16, 2012

There are some time zone changes coming up around the world, so double-check these times against your local area:

Point of origin – 14:00 (2:00 p.m.) Mountain Time, May 16, 2012 Calgary / Edmonton

16:00 (4:00 p.m.) – Eastern Time – Toronto / New York

20:00 (8:00 p.m.) – Greenwich Time – London, England

22:00 (10:00 p.m.) – Eastern European Time – Athens / Istanbul

05:00 (5:00 a.m.) – following day – Japan Standard Time – Tokyo

How to log in

There is no need to register. These webinars are free and open to everyone. Seating is limited though, so sign on early.

To join the webinar, simply click here: http://meet11548754.adobeconnect.com/saraheaton/

Will it be recorded?

You bet. I’ll record the program and post it within 24 hours or so. No charges or fees to watch these recorded programs.

What will future webinars cover?

Here’s what we’ll cover in our final program next week:

  • Week #10 – Social media for marketing.

All you have to do is block off Wednesdays in your calendar at your corresponding local time and then log in using the link above.

If you can’t make the webinar, and you’d like to ask a question about the topic, feel free to leave me a comment. I’ll do my best to answer questions that come in before the program during the webinar. You can watch the recording to get the answer to your question, or I’ll answer you back in the comment section.

Related post:

101 Ways to Market Your Language Program (10 Free webinars) http://wp.me/pNAh3-1j6

Recordings of past programs:

#1 Webinar recording

#2 Webinar recording

#3 Webinar recording

#4 Webinar recording

#5 Webinar recording

#6 Webinar recording

#7 Webinar recording

#8 Webinar recording

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Share or Tweet this post:  Today’s free webinar on marketing literacy and language schools: Effective Marketing Follow-Up http://wp.me/pNAh3-1ph

Update – January 2018 – This blog has had over 1.8 million views thanks to readers like you. If you enjoyed this post, please “like” it or share it on social media. Thanks!

Sarah Elaine Eaton is a faculty member in the Werklund School of Education, University of Calgary, Canada.


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