Here is an online list of resources relating to language program administration and management. This has been an emerging field over the past decade. Most of these resources are free and available on line. There are also links to a few books on the topic that are available for sale through selected booksellers:
Here’s the list: http://www.diigo.com/list/saraheaton/language-program-administration
This is a companion list to the one that is specifically on marketing and public relations for language programs: http://www.diigo.com/list/saraheaton/marketing-language-programs
I’ll keep adding to the list as I find more resources. If you know of an excellent resource, please e-mail me at sarahelaineeaton (at) gmail.com.
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If you are interested in booking me (Sarah Eaton) for a presentation, keynote or workshop (either live or via webinar) contact me at sarahelaineeaton (at) gmail.com. Please visit my speaking page, too.